So while I was dealing with the anxiety of having been taken advantage of, I realized I had no idea how to move forward with the recovery process.
I filled out a form for “Can’t access your account?”
I chose “My account has been compromised,” and filled out an account recovery form.
I put in my recovery email address, filled out all the information and submitted the form.
Then, my backup (which is also my recovery email address) was compromised (aka-hijacked). So what exactly is a hijacked account? It’s when someone hacks your account and takes ownership by changing all of the password information.
This = major problems.
So the email address that was supposed to get emailed information to recover my primary email address was compromised as well.
I had no idea what to do. All of the searches we did told us we should not resubmit another account recovery form.
Finally I found out that it was safe to submit the form again. But,… in order to do this I had to create yet another backup email address so that my information could be sent there.
Yesterday morning I did this and recovered everything. Thankfully.
So thank you all for being so supportive and tryin to help me. Watch for tomorrows super informative post on how to avoid this happening to you!